Shipping policy
Transportation policy
Shipping and delivery policies
The freight charges depend on the weight.
Processing time: Our team will carefully inspect and take pictures before shipping. This rigorous process ensures that all products meet our strict quality standards.
Delivery time: After the order is processed, it will be dispatched through the standard delivery method. Depending on your location, the delivery time is usually 7 to 12 days (Monday to Saturday). Please note that unexpected factors such as weather conditions or customs delays may affect the delivery time.
Order Tracking: After your order is dispatched, you will receive an email containing the tracking details. Please use the provided tracking number to track the progress of the order.
Mode of delivery:
UPS
fedex
DHL
SF Express
Transportation area
We offer global international transportation services to ensure a wide range of destinations.
International Distribution: Our international distribution service covers most countries and regions around the world. Please select the appropriate international delivery method when checking out.
Details of international transportation
For international orders, please consider the following matters:
Customs duties and taxes: International freight transportation may incur customs duties and taxes, which are collected by the customs authorities of the destination country and borne by the recipient. We suggest that you check the relevant regulations in your country/region before placing an order, as we cannot control or estimate these costs.
Delivery time: Due to customs clearance in the destination country and other factors, international delivery may take longer. The estimated delivery time will be informed in your order confirmation email.
Return shipping fee
The return shipping fee depends on the reason for the return and the specific circumstances. Our policy is as follows:
The company will cover the shipping cost: If the return is caused by product quality issues or our mistakes, we will cover the return shipping cost. Please contact us to obtain a prepaid return label or refund instructions.
The shipping cost borne by the customer: If the return is caused by the customer's preference (such as disliking the product, incorrect size, etc.), the return shipping cost will be borne by the customer.
Contact us
If you have any questions about our transportation policy or need further assistance, please contact our customer service team:
Website Name: Titansonic
Telephone: +86 15626172519
Email: 1339034068@qq.com
Actual address: Meizhou, Guangdong, China
Business hours: 24:00 from Monday to Saturday