Shipping Policy

1. Global Shipping Coverage

We ship worldwide to most major markets using specialized automotive logistics partners:

Supported Regions

North America:United States (including Alaska/Hawaii), Canada

Europe:EU countries, United Kingdom, Switzerland

Asia-Pacific:Australia, New Zealand, Japan, South Korea

Middle East:UAE, Saudi Arabia

Other Markets:Brazil, Mexico (select products)

Note: Restrictions apply to sanctioned countries and regions without proper automotive import regulations.

2. Shipping Methods for Heavy-Duty Parts

Given the weight and size of our performance components:

Standard Shipments (<70 lbs)

  • Processed within 1-2 business days
  • Shipped via FedEx/UPS Ground with tracking

Freight Shipments (Heavy Components)

  • Palletized freight for exhaust systems/large parts
  • Requires forklift-accessible delivery location
  • White-glove delivery service available

International Ocean/Air Freight

  • Fully documented customs clearance support
  • HS codes provided for all products

3. Processing & Transit Times

In-Stock Items: 1-2 business day processing

Custom Fabrication: Production takes 2 to 4 weeks (please consult customer service)

Estimated Transit Times:

  • USA/Canada: 5-12 business days
  • Europe: 7-12 business days
  • Asia-Pacific: 10-18 business days
  • Other Regions: 15-25+ business days

4. Customs & Import Regulations

International shipments include:

  • Commercial invoice with proper HS classifications

Customers are responsible for:

  • Any applicable duties/taxes
  • Providing accurate importer information

5. Damage Prevention Protocol

All Titansonic shipments include:

  • Industrial-grade packaging with shock indicators
  • Mandatory photographic proof of delivery
  • GPS tracking for freight shipments
  • $500,000 cargo insurance coverage

6. Special Circumstances

  • Remote Areas:Additional transit time may apply
  • Hazardous Materials:Certain chemicals require special handling
  • Oversized Components:May require commercial address delivery

For specific shipping inquiries, contact: titansonic_exhaust@163.com